Privacy & Cookie Policy

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By continuing to use our website you are agreeing to these terms.

This Privacy & Cookie Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://trueclue.games (the “Site”).

Last updated: May 21, 2021

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, address, payment information, and email address. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy & Cookie Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Cookies

The Site uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. We use both session and persistent Cookies for the purposes set out below:

• Session Cookies, administered by Us, are essential to provide You with services available through the Site and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
• Persistent Cookies, administered by Us, allow us to remember choices You make when You use the Site, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Site.

If You prefer to avoid the use of Cookies on the Site, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with the website. You may use this option for preventing the use of Cookies at any time.

Data retention

We will keep your Personal Information for as long as necessary to fulfill the purposes we collected it for. This includes for the performance of a contract with you, for satisfying legal obligations, and for accounting and reporting requirements.

Changes

We may update this policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Your rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.